Troubleshooting
Got any troubles with your order? Let us help you out! Please use the form below to describe us your problem in as much detail as you can, and we will get in contact with you soon!
Shipping and return/privacy policy info
Till the end of spring we provide free shipping for all our customers! Shipping duration depends on a location of a receiver and may very from 2 to 14 business days.
Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Unclaimed returns get donated to charity after 4 weeks.Â
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
Please contact us before returning any products. We do not refund orders for buyer’s remorse or size exchanges.Â
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